Ask Us Anything

We’re here to help with anything you need.
Whether you have a question about our services, bookings, products, or simply want some guidance—just reach out. Our team will get back to you as soon as possible with friendly, personalised support.
We love hearing from you and are always happy to assist.

Have Question?

If you have any questions or need assistance, our team is ready to support you. Get in touch and we’ll respond promptly.

Drop us a line

dnaclinictrainingacademy@gmail.com

Where

The Gym 134 Bromley Road Ravenbourne Retail Park Catford SE6 2QU

Give us a call

(+44) 7564-89566

Frequently asked questions

Find answers to the most common questions about our services, bookings, and policies. If you need more help, feel free to reach out anytime.

CLINIC FAQ's

Most clients describe the sensation as mild heat or a light elastic flick. Our advanced laser technology ensures maximum comfort.

Typically 6–8 sessions, depending on hair growth, skin type, and the treated area.

Yes. A consultation and patch test are required before any laser treatment.

Yes. Our laser system is safe for all Fitzpatrick skin types.

Avoid waxing, plucking, sun exposure, and fake tan for at least 2 weeks.

TRAINING ACADEMY FAQ's

Yes, our courses are CPD-accredited and recognised across the UK.

Some courses require no experience (beginners), while advanced courses require level-2 or level-3 beauty knowledge.

Yes, certificates are issued upon successful completion of theory and practical assessments.

Many of our courses include optional or included starter kits.

Absolutely — we provide post-course support and mentoring.